Products
![](https://funnelhackerhq.com/wp-content/uploads/2024/02/7DQt1iNMlGIB-YootabyQzY7yjYyr8xpGg.webp)
This article explains how to cancel a product subscription using the self-service option. Self-service is the fastest and easiest way to cancel a product subscription. There might be instances where the seller is unavailable to cancel a product subscription, which is when this feature becomes useful.
Requirements:
- Access to the seller’s customer center
- A purchased subscription product
Important Note: Please contact the subscription product's seller to get their customer center's URL.
Self-Service Access:
- Log in to the customer center using the magic link option or by entering your username (email address) and password.
![](https://funnelhackerhq.com/wp-content/uploads/2024/02/xMTD0TWUSwuLaKwoxdlMu4TQFbIJhGJ3Cw.webp)
2. Click Subscriptions at the left-hand main menu.
![](https://funnelhackerhq.com/wp-content/uploads/2024/02/X4rxFKg_FJn_4NxXuU70PBXKQRk9NZZ7EA.webp)
Important Note: The Subscriptions menu is only available if the seller has enabled it.
- Click the cancel icon next to the edit (gear) icon.
![](https://funnelhackerhq.com/wp-content/uploads/2024/02/BrvI5y2pU2wqKnnALQkF2kmWMBa4EOiWzA.webp)
4. Select a Reason for cancelation using the dropdown menu and, optionally, provide a Cancelation description. Then click the submit button.
![](https://funnelhackerhq.com/wp-content/uploads/2024/02/S-3XasRWMz6i2ip-kiHVaPwZWSK0kzKeEA.webp)
4. Select a Reason for cancelation using the dropdown menu and, optionally, provide a Cancelation description. Then click the submit button.
![](https://funnelhackerhq.com/wp-content/uploads/2024/02/vqMlrwMUFy_au_XiLrvwQ2BmGogILKFZ2w.webp)
Source : support.myclickfunnels.com